General Questions

RubHQ is a platform that connects you with local and independent body rub / massage providers.

Find a body rub expert in your city. You can browse ads posted by providers on a page dedicated to your city. Find your city here.

• Browse local listings in your area
• Filter based on whether you kind of service you want
• Read reviews left by other users
• Message massage providers directly with your device
• Leave your own review after your session

We try to keep our storage as efficient as possible.

• Backups include but not limited to:
• Ad listings
• User information needed for authentication (email, password hash)
• User balances
• Backups do not contain:
• Transaction logs
• Meta information about users (ip address, last sign in date, etc)
• Support tickets
• Reports
• Action logs

Click here to review RubHQ's Privacy Policy.

Click here to review RubHQ's Terms of Service.

Click here to review RubHQ's Section 2257 Exemption Statement.

Click here to review RubHQ's Anti-Trafficking Policy.

You should have received account activation instructions via the email you used to create your account.

If you've not received the account activation email, check your spam folder to see if it's there.

If it's not in your spam folder, follow these instructions for whitelisting our email address (hello "at" rubhq.com) with your email provider. Be sure to replace "at" with @.

After whitelisting our email address, from your settings page, resend the activation email.

If that does not work, create a support request, select the category "Issue activating my email", and provide the email used to create your account. We'll get back to you ASAP.

Find your city here. Filter local listings, click on a provider that grabs your attention, and set up an appointment. It's that easy.

You must create an account on RubHQ to review your session with a provider.

• Log in to your RubHQ account, or sign up if you don't already have one.
• Browse local ad listings for the provider whose session you want to review.
• At the bottom of the ad, click the "Submit a Review" button.
• After submission, your review will be reviewed by admins before going live.
• Once live, your generic username, e.g., user12345, will be appended to the review and the provider will be notified. Your email is never shared.

RubHQ accepts the following kinds of ads:

• Independent, at-home massage providers
• Traveling massage providers
• Walk-in massage businesses
• Couples massage therapists
• Therapeutic services to help people relax

• Escort services
• Massages providing illegal services
• Any ads not related to therapeutic treatments
• Ads with fake information

Our platform advertising fees are simple and transparent.

Sign in to view them in your ad manager.

We accept payment via Bitcoin, which is the most popular decentralized cryptocurrency in the world that allows you to pay for services on the internet while maintaining your privacy. Bitcoin is complete safe to use and has been widely adopted in popular apps like Cash App and Venmo.

You can find out more about how Bitcoin works here.

You can buy Bitcoin from a variety of different places. You just need a Bitcoin wallet to be able to send Bitcoin to RubHQ.

Some popular examples are:

1. Cash App
2. Coinbase

Making a deposit on RubHQ is quick and easy after you get your Bitcoin.

• Log in to your RubHQ account, or sign up if you don't already have one.
• Click on Wallet from the provider dashboard.
• Select the amount of credit you would like to deposit.
• A wallet address and QR code will display. Send the exact amount of Bitcoin shown on the screen to the given wallet address. Please double check you copy the address correcty. Also make sure you account for transaction fees!
• Sending less than the amount shown on your deposit will not cause you to lose your Bitcoin. Your account will always be credited for transactions you send to the wallet.
• After you send the Bitcoin, the page will automatically refresh when your transaction is detected. Please wait up to 30 minutes for your transaction to be confirmed twice on the blockchain. When the confirmations are complete, your available balance will be displayed in your RubHQ wallet.

Advertising your massage business on RubHQ is easy.

• Log in to your RubHQ account, or sign up if you don't already have one.
• Click on Manage Ads from the provider dashboard.
• Ensure that you've activated your account
• Ensure that you've updated your profile settings
• Click on "Post a New Ad".
• Fill in your business details and upload at least one photo.
• Pay the ad publishing fee if there is a balance due.
• If you are a verified provider, your ad will be live and placed in the queue for public display.
• If you are an unverified provider, your ad will be submitted for admin review.

Editing your ad details and photos on RubHQ is easy.

• Log in to your RubHQ account, or sign up if you don't already have one.
• Click on Manage Ads from the provider dashboard.
• If the ad is currently published, you'll need to unpublish the ad to edit it.
• After unpublishing the ad, you'll see options to edit the details and the photos.
• Pay the ad publishing fee if there is a balance due.
• If you are a verified provider, your ad will be live and placed in the queue for public display.
• If you are an unverified provider, your ad will be submitted for admin review.

Short answer is yes. We have solutions available for agencies who need to post ads on behalf of multiple providers. Follow the instructions below to receive assistance.

• Log in to your RubHQ provider account, or sign up if you don't already have one.
• Ensure that you've activated your provider account
• Ensure that you've updated your profile settings
• Click on Support from the provider dashboard.
• On the support form, select the category "General support / Other"
• For the Request Title, type "Provider Agency Question" and complete the remainder of form
• We'll get back to you ASAP with next steps

Refreshing your ad ensures your ad actively appears on the homepage for your city. Refreshing your ad enables RubHQ to only promote active providers thare are more likely to respond to client requests for appointments. Providers can refresh their ads multiple times per day to ensure that their ads are displayed on the first page.

Featuring your ad places your ad at the top of the page of your city for 30 days. Top placement will drive more traffic to your ad, which can translate to more business.

Highlighting your ad places a distinct border around your ad to make it stand out from the other ads on the Browse page in your city for 7 days. A highlighted ad will drive more traffic to your ad, which can translate to more business.

Claiming an existing ad on RubHQ is easy.

• Log in to your RubHQ account, or sign up if you don't already have one.
• Ensure that you've activated your account
• Ensure that you've updated your profile settings
• Ensure that you've been verified as a provider
• Once verified, you will have full control over the ad

You should have received account activation instructions via the email you used to create your account.

If you've not received the account activation email, check your spam folder to see if it's there.

If it's not in your spam folder, follow these instructions for whitelisting our email address (hello "at" rubhq.com) with your email provider. Be sure to replace "at" with @.

After whitelisting our email address, from your settings page, resend the activation email.

If that does not work, create a support request, select the category "Issue activating my email", and provide the email used to create your account. We'll get back to you ASAP.

Becoming a verified provider on RubHQ is easy and highly recommended. Read this guide for details.

Referring other providers to RubHQ is easy.

Step 1: Get verified as a provider
Step 2: Receive your referral link
Step 3: Share your referral link with other providers
Step 4: Track the status of your referrals
Step 5: Receive bonus ad credits for each provider who uses your referral code to register, activate, and verify their account.

You must create an account on RubHQ to review your session with a client.

• Log in to your RubHQ account, or sign up if you don't already have one.
• Ensure that you've activated your account.
• Ensure that you've updated your profile settings.
• Ensure that you're a verified provider.
• Click on My Client Reviews from the provider dashboard.
• Complete and submit the form.
• After submission, your review will be reviewed by admins before going live.
• Once live, your generic username, e.g., user12345, will be appended to the review. Your email is never shared.

RubHQ fights a constant battle with content moderation. Malicious actors are constantly trying to find ways to bypass moderation controls and harm our legit users.

To combat the constant moderation problem, RubMD employs a "Report Ad" feature so that the public can help our team identify content that may violate our acceptable use policy.

Please review our Data Policy to understand what information we can provide in response to legal requests.

Please review our Ad Rules to understand what kind of ads RubHQ prohibits users from posting.

Please review our Law Enforcement Guide for instructions regarding contacting RubHQ as part of an investigation.

If you have a legal request, it must be submitted through our Support system under the category "Legal Request". Please sign up with a government e-mail to make verification of your request easier. It makes it even easier if you verify your e-mail on your account before submitting the support ticket. Please allow us some time to review your request.